Refund policy
Refunds, Returns & Exchanges – Good Magnet Co
We want you to be happy with your order, and we’ll always do our best to make things right. If you’d like a refund, return, or exchange, just reach out within 14 days of your order and we’ll review it on a case-by-case basis.
A few quick notes:
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Refunds (when approved) will go back to your original payment method.
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Shipping costs aren’t refundable.
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Because our magnets are custom-made, refunds and exchanges are usually only available if there was a defect, damage, or mistake on our end.
If you have an issue, send us a message at hello@goodmagnetco.com. We’ll take a look and figure out the best way to help.